Are You Broadcasting a Negative Attitude?
By Greg Simpson on April 5, 2012
If you’re using Facebook and Twitter as platforms to complain about everything from a poor customer experience to the weather, you may have branded yourself as being unprofessional and negative.
If you’re in the job search, your snarky postings may make friends and family think twice about referring you to a networking contact. You also could dissuade potential employers who routinely scour candidates’ social media profiles for red flags prior to scheduling interviews.
In face-to-face interviews, a “bad attitude” may be revealed verbally as well as through an unmistakable array of non-verbal cues such as eye rolling, sighing or a dismissive shrug. In social media, a bad attitude is revealed through negativity, sarcasm and chronic complaining.
Employers won’t hire someone with a bad attitude. According to Gallup research: “Actively disengaged employees erode an organization’s bottom line while breaking the spirits of colleagues in the process. Within the U.S. workforce, Gallup estimates this cost to be more than $300 billion in lost productivity alone.”
When it comes to social media, the world is watching. If you have a customer service or product issue, go directly to the company. Using your personal Facebook and Twitter channels to complain, rather than using an organization’s customer service channel, could be perceived as an inability to resolve problems in a professional manner. And unless you’re a professional comedian, venting in public is no laughing matter.
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