Are “Broken Windows” Threatening Your Organization?
By Steve Harrison on May 15, 2013
Tolerating an organizational environment of carelessness, disarray or disorder suggests a lack of social control and will make it more acceptable for employees to cut corners on compliance issues, use office resources for personal business, treat colleagues and customers poorly, abuse trust, etc. And once the social fabric of the organization has begun to unravel, it can – just like the urban neighborhood – quickly fall apart. To maintain a culture of ethics, be mindful of the details.